Two-day onsite full dealership health assessment and diagnostic dashboard with Video Recaps. This includes pre-visit work and three subsequent weekly post-visit sessions. This visit can contain combinations of the following based on accessibility and operation.
StatementTrak™: Financial Statement or 20 Group Composite Analysis through customized data tables that will define, measure, analyze, improve and control any combination of lines on your statement.
DealerHealth Quality Conversion Assessment:
Three mystery calls with video recaps
Three Incoming Call Reviews
Ongoing services available upon request.
DealerHealth Website Assessment: Objectively seek ways to improve conversion and the customer experience.
Conversion tool placement
ReputationHealth: Ensuring that you have a consistent sampling of positive reviews across all necessary platforms.
Inventory Merchandising Conversion Assessment: Making sure your inventory has the online presence it deserves for maximum lead volume.
VendorHealth: We will show you effective ways to save money on your marketing spend and ROI. This will more than pay for our services.
Market Performance Matrix: A look into your store's performance against your competitors by zip code.
Sales Department Marketing Campaign Execution: Assessing your current marketing campaigns through innovation, messaging, and sustainable execution.
Fixed Operations Marketing Assessment: We'll find immediate opportunities to increase fixed operations net profit through effective marketing.
Service Drive Review:
Advisor Effectiveness Assessment
Identify Process Mapping Opportunities
Dealership Value Proposition Diagnosis: Examining your "Why Buy Here" messaging and effectiveness.
All of the aboce DealerHealth Diagnosis services, plus...
Dealer DayBook™: Two Fully customizable management daily notebooks that will pinpoint immediate needed KPIs and greatly increase tracking awareness amongst your leaders. This will also assist you in holding them accountable while clarifying dealership goals daily. Additional Departmental DayBooks for Sales Professionals, F&I, and Fixed Ops upon request.
PayplanHealth: Making sure your pay plans are in line with your store's net profit needs.
Employee Satisfaction Sampling
EVP - Employer Value Proposition
all above services on our monthly service plan
Two onsite visits
Weekly consulting and accountability meetings with assigned leadership
5 hours of on call consultative services per month
Access to all materials
Four DayBooks and continued support and accountability